Independent agencies run on service work that never stops — certificates, renewals, endorsements, carrier chasing. We map where your team’s hours actually go and build AI that absorbs the repetitive load, so you grow the book without growing the back office.
COI requests arrive by email all day, every day, and each one pulls a CSR off real work to check coverage, fill an ACORD 25, and send it back. We build issuance that reads the incoming request, pulls policy data from Applied Epic, EZLynx, or HawkSoft, drafts the certificate with the right holder and wording, and queues it for one-click review — or handles routine repeats end to end. The single most hated task in your agency, mostly gone.
Renewal season means pulling loss runs, comparing terms, chasing updated exposure information, and re-marketing accounts — weeks of prep compressed into whatever time is left. We build renewal workflows that assemble each account’s file early, flag changes in coverage or pricing worth a conversation, and draft the client outreach — so your producers walk into renewal conversations prepared instead of scrambling.
New business means collecting the same underwriting details and typing them into rater after rater. We build intake that gathers risk information from prospects cleanly, structures it, and pre-fills your quoting workflow — cutting the gap between “interested” and “quoted” from days to hours.
Comparing issued policies against binders and proposals is essential and mind-numbing, so it gets skipped. We build first-pass checking that diffs the documents, flags discrepancies in limits, forms, and endorsements, and gives your team a short exception list instead of a stack of PDFs.
We start with an operations audit: 1–2 weeks inside your workflows, ending with a prioritised map of where AI actually pays off and what each opportunity is worth. Audits run $2,500–$5,000 depending on size. Builds are scoped and priced before any work begins — most land between $8,000 and $25,000 and take 3–6 weeks. No hourly billing, no surprises. See how we work →
Your AMS holds policyholder PII, financials, and claims history. We design systems where that data stays in your tools, is never retained by third-party AI providers or used for model training, and anything client-facing or coverage-related keeps a licensed human in the loop. Documented in writing as part of every engagement — E&O carriers ask good questions, and you’ll have good answers.
Cerebrum is led by a former CTO of a VC-backed startup who has designed, shipped, and scaled production AI systems. We’re tech-agnostic — no reseller kickbacks, no pushing the tool that’s easiest to sell. We build it, deploy it, and stay until your team runs it confidently without us.
Engagements start with a 1–2 week operations audit ($2,500–$5,000), valued in service hours per policy. Builds are scoped and priced before work begins and typically run $8,000–$25,000, delivered in 3–6 weeks.
Yes — certificate issuance, renewal prep, and quote intake are built on the AMS you already run. No migration required.
Routine repeat certificates can be handled end to end; anything non-standard is drafted and queued for one-click review by a licensed human. Coverage decisions always keep a person in the loop.
Book a free 30-minute operations call. No pitch — just an honest look at your workflow.
Book a free call →